Help Center

The Shipping is always free, wherever you are!

This depends on your location. It usually takes from 4 to 7 business days.

Your 100% satisfaction is important for us. We offer a 15-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 15-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@sandaleny.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our shop. Once you want to proceed with your order - do so by going to your shopping cart and clicking "checkout". Follow the instructions by providing us with your delivery information and selecting the payment method for the goods - we will process your order as soon as you have confirmed your purchase.

We accept all Major Credit and Debit Cards as Amex, Visa, Mastercard, Maestro etc.

We also accept PayPal and PayPal 3-installments. You can also pay in interest-free installments with Shop Pay.